30th October 2012
Dear valued customer,
Thank you for making DHL your first choice. Please note that the United States of America's East Coast is experiencing severe weather conditions due to Hurricane Sandy that made landfall last night. The hurricane has resulted in flooding, power outages, flight and airport disruptions and massive evacuations with millions of people and property affected.
The following States are affected: Virginia, Ohio, New York, New Hampshire, New Jersey, Maryland, Pennsylvania, Connecticut and Delaware. We are anticipating delays in the delivery and pick up of shipments from the affected areas. However we have activated contingency plans to minimize shipment delays.
Rest assured that we are doing everything possible to reduce the impact on our customers and will keep you updated on the situation. Please feel free to contact me or the Head of Customer Services in your country if you have any specific enquiries.
Visit www.dhl.com for more information on our products and services
Yours Faithfully,
Gloria Torres
Director Customer Services
Sub Saharan Africa
Gloria.Torres@dhl.com
+27214093608
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